0121 506 9000 blythe@uwsp.co.uk

Privacy and Cookie Policy

As required by the General Data Protection Regulations (GDPR), this Fair Processing Notice provides details of how the Council uses personal information.

Principal activity: Local Government

Organisation Name: Solihull Metropolitan Borough Council

Address: Council House, Manor Square, Solihull, B91 3QB

County: West Midlands

Country: England

Data Protection – Assigned to the Corporate Information Governance Manager

Blythe Valley Innovation Centre (“BVIC”) is owned by Solihull Metropolitan Borough Council (“SMBC”) and managed by University of Warwick Science Park (“UWSP”).

Nature of work

To provide the facilities of a serviced office building including office rental, hire of meeting rooms and Virtual Office services.

Why we need your information

The information we collect about you may be used in the following ways:

  • To help with providing the services of our serviced office building
  • Registering you as a tenant of BVIC
  • Ensuring the safety and security of BVIC, its tenants, visitors, people and facilities.
  • Registering you as a visitor to the BVIC site
  • Providing visitor parking permits
  • To prevent fraud

Type/Classes of information processed

  • Name
  • Address
  • Date of Birth
  • Email Address
  • Gender identity
  • Telephone Number(s)
  • Business Registration

Who information is processed about

The classes of personal information we process include:

  • Individuals – seeking to register their businesses for the services provided by BVIC
  • Sole trader or free-lance business details

Who information may be shared with

  • Partner organisations
  • Relevant contractors
  • Internal record keeping

How long we will keep your information

We will not keep your information any longer than needed. The length of time will vary from service to service and will be guided by either legislation which states how long records should be retained or by the business need to keep the information which will vary.

Transfers Overseas

Information is not transferred overseas

Confidentiality / Security

A number of pages throughout this site invite users to complete forms including their personal details. There is no requirement to fill in these forms in order to view general material on this site. If you do wish to complete a form with your details in order to register your interest you should note the following:

  • The information you provide will be used to help us deal with your enquiry. It may be shared with other partner organisations to ensure our records are kept accurate and to help us to identify services you may be entitled to or interested in.
  • If you are using a public computer and do not wish others to be able to go back to view the details you have typed into a form on the web it is advisable to clear the contents of the form and your cache (temporary internet files) before leaving the computer.

Virus Protection

We make every effort to check and test the material on our site. However, it is always wise to run an anti-virus program on all material downloaded from the Internet. The Council cannot accept any responsibility or liability for any loss, disruption or damage to your data or to your computer system, which may occur as a result of using material from our site.


What are cookies? Cookies are small text files located in browser directories. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your PC. The next time you visit that site, your PC checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site. The site then ‘knows’ that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact.

Are they good or bad? They are beneficial because they can record preferences and store data (e.g. what’s in your online shopping cart). They can make sites easier to navigate and create a more personal browsing experience. The negative aspect of cookies is that information about you, however benign, is collected and stored by a website and might be used be used to market services to you or shared with a third party who may wish to do the same. There are two types of cookies that can be set, session cookies and persistent cookies. Session cookies are set for a small amount of time, usually while your browser is open, and get deleted when you close your browser.

Persistent cookies are stored on your computer for a longer period of time and can store things like login details, website preferences and information about what you were looking at.

Instructions for blocking cookies using browser settings:

Internet Explorer 11 for Windows 8
Internet Explorer 11 for Windows 7
Internet Explorer 10
Internet Explorer 9
Internet Explorer 7 and 8

For other browsers and operating systems, consult your relevant help file. We don’t set any advertising tracking cookies as we don’t advertise for commercial purposes on our site. For more information on cookies please see the following sites:

BBC webwise